Employment

Want to join

our team?

We accept applications on an ongoing basis to consider as employment opportunities become available. All general applications are retained for one year from the date of receipt. Legendary Waters Resort & Casino is dedicated to providing exceptional guest service in all of our departments. Reliable, courteous individuals interested in joining our fun and exciting team are encouraged to submit an application.

Contact Seth Morris, Human Resources at 715.779.9401 if you have questions or require additional information.

Download our application here

Minimum Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent (GED).
  • Must be physically able to perform all aspects of position duties.
  • Reliable means of transportation to and from work.
  • Must be able to interact well with the public and co-workers.
  • Must be able to pass a background investigation and obtain a Gaming License.
  • Must submit to and pass drug and alcohol tests.

The Red Cliff Tribal Council has a drug free work place policy and adheres to the intent of the drug free work place act. All new hires are subject to a drug test prior to starting. Not a smoke free environment.

Current Openings:

Department Hotel
Supervisor Hotel Manager
Wage $8.75/hr
Shift Days/Nights/Weekends/Holidays as needed
Classification Non-gaming

JOB SUMMARY:

Under the direction of the Hotel Manager the hotel front desk clerk is to check guests in and out. Verify guests’ registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone through all these procedures, they hand the room key to the guests and guide them to their rooms. When a guest is about to check out, a front desk clerk will ensure that all dues are clear and the key is handed over.

Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat, clean appearance is a must.  Native American preferred but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Must have an understanding of operations of the front desk.
  • Excellent customer service skills.
  • Previous cash handling experience.
  • Must have computer experience.
  • Ability to communicate effectively.
  • Ability to multi task.
  • Good organizational and administrative skills required.
  • The ability to remain calm under pressure.

DUTIES & RESPONSIBILITIES:

  • Greet guests and provide them with room availability and hotel facilities information
  • Assign rooms to guests and provide them with instruction on using automated keys
  • Make reservations over the phone and confirm them by providing call back services
  • Maintain information of room availability and guests’ accounts
  • Perform bookkeeping activities such as position charges and computing bills
  • Collect payments in the form of cash and process credit card payments
  • Record guests’ comments and complaints
  •  Advise housekeeping staff to handle tasks when rooms are vacated
  • Answer incoming telephone calls and provide information on hotel’s services
  • Take and relay messages to guests
  • Accept and carry out wake-up call requests
  • Make cash drops at the end of each shift
  • Perform cleaning and maintenance tasks on the front desk
  • Communicate with staff on the previous shift to manage guests’ arrivals and reservations
  • Inform management of any discrepancies in front desk operations
  • Provide guests with information on entertainment prospects inside the hotel & casino
  • Report safety hazards to the management or security officials
  • Must be able to sit, stand, and or/walk for long periods of time
  • Perform other duties as assigned
Department Slots
Supervisor Slot Supervisor / Slot Manager
Wage Dependent on Qualifications
Shift Days/Nights/Weekends/Holidays as needed
Position Full-time
Classification Gaming License Required, non-exempt

JOB SUMMARY:

Under the direction of the Slot Supervisor and/or Slot Manager, the Slot Attendant is responsible for monitoring the casino floor and ensuring all slot machines are secured and in good working order.  Responsible for providing efficient service to all slot customers while maintaining priority customer service.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat, clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Knowledgeable of basic slot machine functions.
  • Ability to read simple instructions.
  • Ability to perform some troubleshooting.
  • Ability to complete slot related paperwork with a minimum of errors.
  • Knowledge of gaming laws and regulations.
  • Good communication skills.
  • Ability to deliver the highest level of guest friendly customer service.
  • Cash handling experience.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Mechanically maintain all slot machines by replacing faulty parts and making adjustments.
  • Record all machine maintenance and repair.
  • Preventive maintenance to all machines.
  • Responsible for the security and integrity of all machines and game play.
  • Assist customers with machine information and change needs.
  • Verify and pay on jackpots and hand pays.
  • Responsible for guest service with energy and professionalism.
  • Responsible for machine ticket fills.
  • Responsible for maintaining the confidentiality of the department & casino operations.
  • Stand and walk for long periods of time.
  • Lifting more than 25 lbs.
  • Performs other duties as required.
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