Employment

Want to join

our team?

We accept applications on an ongoing basis to consider as employment opportunities become available. All general applications are retained for one year from the date of receipt. Legendary Waters Resort & Casino is dedicated to providing exceptional guest service in all of our departments. Reliable, courteous individuals interested in joining our fun and exciting team are encouraged to submit an application.

Contact Seth Morris, Human Resources at 715.779.9401 if you have questions or require additional information.

Once you have completed the application, please email it to general@legendarywaters.com.

Download our application here

Minimum Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent (GED).
  • Must be physically able to perform all aspects of position duties.
  • Reliable means of transportation to and from work.
  • Must be able to interact well with the public and co-workers.
  • Must be able to pass a background investigation and obtain a Gaming License.
  • Must submit to and pass drug and alcohol tests.

The Red Cliff Tribal Council has a drug free work place policy and adheres to the intent of the drug free work place act. All new hires are subject to a drug test prior to starting. Not a smoke free environment.

Current Openings:

Department Kitchen
Supervisor Kitchen Supervisor / F&B Manager
Wage $8 / hr
Shift Days/Nights/Weekends/Holidays or as needed
Classification Non-gaming

JOB SUMMARY:

Under the direction of the Kitchen Supervisor and/or the Food and Beverage Manager, the Dishwasher ensures smooth and efficient operation of the dish area.  Responsible for maintaining clean dishes, cleanliness of dish area, trash removal, floor maintenance and distribution of clean dishware.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Prior Restaurant and/or dish washing experience preferred.
  • Ability to demonstrate outstanding customer service at all times.
  • Strong organizational skills.
  • Ability to multi task efficiently.
  • Communicate effectively with other staff.
  • Maintain a positive attitude towards each guest and fellow employee and make work pleasant and enjoyable.
  • Promote and participate in a strong team effort.
  • Ability to work independently with minimal supervision.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Sort all properly washed items.
  • Prepare and load racks properly into the dishwasher machine.
  • Operate dishwasher machine and maintain for proper operation, including cleaning and draining of machine.
  • Inspect all items washed to ensure cleanliness and rewashing if needed.
  • Maintain cleanliness of all work areas, including but not limited to walls and floors.
  • Maintain trash removal.
  • Follow all safety/sanitation guidelines.
  • Keep floors clean and mopped.
  • Must be able to stand for long periods of time.
  • Ability to lift 40 lbs.
  • Perform other duties as assigned.
Department Drop
Supervisor Drop Team Leader / Controller
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays or as needed
Classification Gaming license required

JOB SUMMARY:

Under the direction of the Drop team leader and/or Controller, this position is responsible for the drop and count process for Gaming Machines and Table Games.  The drop team is responsible for completing all machine and table drops effectively and in a timely manner.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work early mornings, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Demonstrated ability to accurately account for large amounts of cash.
  • Must have excellent communication skills.
  • Must be well organized.
  • Must be reliable, punctual, efficient, and diligent.
  • Ability to use a 10 key calculator.
  • Basic computer skills.
  • Customer service, interpersonal and teamwork skills necessary.
  • Accurate and detail oriented

DUTIES & RESPONSIBILITIES:

  • Must adhere to all Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Removes and replaces slot machine bill validating currency drop boxes.
  • Transfer slot drop boxes, escorted by Security, to a locked count room.
  • Count and sort money and tickets; verify accuracy of money records according to established standards, requirements, and procedures.
  • Document meter reading from slot machines.
  • Prepares and bundles the currency drop for verification.
  • Maintains confidentiality of all information.
  • Ensures area is maintained and clean.
  • Must be able to stand, walk, or sit for long periods of time.
  • Lift up to 50 lbs.
  • Perform other duties as assigned.
Department Food & Beverage
Supervisor Food & Beverage Manager
Wage $10.00/hr
Shift Days/Nights/Weekends/Holidays or as needed
Classification Non-gaming
 Position Full-time

JOB SUMMARY:

Under the direction of the Food & Beverage Manager, the Restaurant Supervisor is responsible for the daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, customer experience, and professional leadership and direction to front-of-the-house employees. Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest. Friendly, professional attitude required at all times. Must be willing to work nights, weekends, and holidays. Neat clean appearance is a must.

JOB QUALIFICATIONS:

• Management or Supervisory restaurant experience preferred.
• Knowledge of dining, buffet, and food maintenance operations.
• Superb customer service skills.
• Knowledge of Micros POS system.
• Basic computer knowledge.
• Ability to service customers in a professional appearance and manner.
• Must possess excellent interpersonal and employee relation skills.
• Strong organizational, planning, and time management skills.
• Ability to communicate effectively.
• Ability to work in a fast-paced environment.

DUTIES & RESPONSIBILITIES:

• Must adhere to Legendary Waters resort & Casino’s policies and procedures.
• Must adhere to all appearance and uniform standards.
• Responsible for the delivery of service for all restaurant functions.
• Responsible for quality control of items being served.
• Trains staff members, organizes workloads, and directs staff.
• Ensures the interior surroundings are safe, clean, and professional.
• Provides exceptional customer service to all guests.
• Scheduling of employees.
• Ensures compliance with all health and safety regulations.
• Work directly with kitchen staff.
• Provide customers with assistance as necessary.
• Must be able to lift up to 40 lbs.
• Must be able to stand and/or walk for long periods of time.
• Perform other duties as assigned.

Department Gift Shop
Supervisor Gift Shop Supervisor / Hotel Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays or as needed
Classification Non-gaming
 Position  Full-time

JOB SUMMARY:

Under the direction of the Gift Shop Supervisor and/or Hotel Manager, the Gift Shop Associate is to efficiently and effectively process sales transactions in the Gift Shop.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Minimum of six (6) months experience working with the public in a cash handling environment.
  • Exceptional customer service skills required.
  • Ability to interact positively with guests.
  • Strong and outgoing verbal communication skills.
  • Ability to multi task.
  • Must possess excellent interpersonal and employee relation skills.
  • Basic computer knowledge required.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Conducts sales of all gift shop items.
  • Open and close cash register, counting money, and balancing cash drawer.
  • Greet each guest with a welcome and a smile.
  • Assist guests in finding particular items if requested.
  • Knowledge of gift shop specials and promotions.
  • Answer questions regarding merchandise for sale.
  • Maintain a high level of organization.
  • Maintain an orderly and neat work area.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 40 lbs.
  • Perform other duties as required.
Department Food & Beverage
Supervisor Wait Staff Supervisor / Food & Beverage Manager
Wage $5.50/hr plus tips
Shift Days/Nights/Weekends/Holidays or as needed
Classification Non-gaming, Gaming License Required
 Position  Full-time, Non-exempt

JOB SUMMARY:

Under the direction of the Wait Staff Supervisor and/or the Food and Beverage Manager, this position will serve customers by taking orders, serving food and preparing tables.  An important part of the work is to make customers feel welcome and comfortable during their meal.  To provide friendly, excellent service to every guest who dines in the restaurant.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to public interest.  Friendly, professional attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat, clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Must have experience and/or knowledge of serving food and beverages.
  • Knowledge of Restaurant POS touchscreen system.
  • Must be able to accurately process money transactions providing change when necessary.
  • Must be able to provide customers with service in a timely, friendly, professional manner.
  • Excellent customer service skills
  • High standards of personal hygiene.
  • An awareness of health and safety issues.
  • The ability to remain calm under pressure.
  • Ability to multi task.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Greeting guest as they arrive and show them to their table.
  • Giving out menus and taking orders for food and drinks.
  • Serving food and drinks.
  • Returning to each assigned table periodically to ascertain whether additional items are desired.
  • When guests have completed their meal, a dessert is suggested and the check is presented.
  • Acknowledges and responds to guest immediately
  • Making sure tables are clean and tidy.
  • Stock and maintain wait station.
  • Follow opening and closing procedures for wait stations and seating areas.
  • Ability to lift 25 lbs.
  • Stand and walk for long periods of time.
  • Perform other duties as required.
Department Restaurant
Supervisor Front of the House Supervisor / Food & Beverage Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays or as needed
Classification Non-gaming

JOB SUMMARY:

Under the direction of the Front of the House Supervisor and/or the Food and Beverage Manager, the Restaurant host/hostess is the first employee to interact with arriving guests as they enter the restaurant.  It is the job of the host/hostess to greet arriving guest, welcome them into the establishment and seat them.  The guests receive their first impression of the service of the restaurant by their exchange with the host/hostess.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Previous customer service experience in a high volume operation preferred.
  • Previous experience with Micros system preferred.
  • Strong organizational and interpersonal skills required.
  • Passion for providing excellent guest service/
  • Passion for providing highest quality food.
  • Must be able to accurately process money transactions providing change when necessary.
  • High standards of personal hygiene.
  • Ability to multi task.
  • Ability to remain calm under pressure.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Responsible for providing the guests with a delightful dining experience from the initial reception until the final good-bye.
  • Greets guests, escorts them to tables, and provide menus.
  • Take to go orders.
  • Operates cash register, take money, make change, account for cash, credit, and comp receipts.
  • Seats all stations in order or rotation to ensure fairness and maximum service to guests.
  • Coordinates with servers and bussers to assure availability of tables for our guests.
  • Advises guest of waiting time.
  • Must be able to stand and/or walk for long periods of time.
  • Ability to lift up to 25 lbs.
  • Perform other duties as assigned.
Department Hotel
Supervisor Hotel Manager
Wage $14 – $16 per hour, dependent on qualifications
Shift Days/Nights/Weekends/Holidays or as needed
Classification Gaming License Required
 Position  Full-time, Non-exempt
Requirements 40 hours per week

JOB SUMMARY:

Under the direction of the Hotel Manager, the Assistant Hotel Manager is to help the Hotel Manager complete all activities related to the operations of the hotel, campground, and marina, ensuring the establishment works as smoothly as possible.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat clean appearance is a must. Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • At least five (5) years experience in hospitality management.
  • Must have knowledge and understanding of various hotel operating systems and player tracking systems preferred.
  • Previous cash handling experience.
  • Previous customer service experience required.
  • Excellent customer service skills.
  • Must be proficient in computer applications.
  • Ability to make sound decisions based on limited information.
  • Must possess excellent interpersonal and employee relation skills.
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guest, and vendors.
  • Ability to maintain strict confidentiality.
  • Ability to multi task.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Responsible for the quality, consistency, and presentation of all services delivered to guests.
  • Ensures hotel, campground, and marina are well maintained and operational.
  • Training of new employee’s.
  • Handles all bussing for the property.
  • Assumes full responsibility for the department in the absence of the hotel manager.
  • Responds to guest service interactions in a professional and timely manner.
  • Ensure adherence to guest service standards within established departmental policies and procedures.
  • Ensure the daily operation of the check in/out process runs efficiently.
  • Perform all functions necessary for registration and assignments of guest rooms.
  • Checks out guest and receives room payment.
  • Maintains all related records.
  • Must be able to sit, stand, and/or walk for long periods of time.
  • Must be able to lift 25-30 lbs.
  • Perform other duties as assigned.
Department Lounge
Supervisor Lounge Supervisor
Wage $5.50 plus tips
Shift Days/Nights/Weekends/Holidays or as needed
Classification Gaming License Required
 Position  Full-time, Non-exempt

JOB SUMMARY:

Under the direction of the Lounge Supervisor, the Beverage Server is responsible for providing beverage service to all casino guests in an efficient, courteous and professional manner displaying a high standard of Guest Services.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional, attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat clean appearance is a must. Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • A minimum of six (6) months bartender/server experience preferred.
  • Must possess good communication skills and possess ability to speak effectively and interact well with the customers and employees.
  • Must have completed or will complete a Responsible Beverage Server class.
  • Must have ability to remain calm and professional in a fast paced environment.
  • Must be able to accurately process money transactions providing change when necessary.
  • Must be able to provide customer with service in a timely, friendly, professional manner.
  • Must possess excellent interpersonal and employee relation skills.
  • Superb customer service skills.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Responsible for taking beverage orders and serving complimentary beverages to guests.
  • Provide prompt, efficient, and courteous service to guest. Greet people positively, treating each person as an individual and in a professional manner.
  • Circulate throughout assigned areas, announcing “cocktails” and taking drink orders from guests.
  • Place beverage orders at main bar or kiosk bar. Collect empty glasses.
  • Process money transactions with guest.
  • Maintain current knowledge of product offerings and prices.
  • Monitor guests needs on a continual basis ensuring all request are promptly fulfilled.
  • Ensure proper identification and age of guest prior to serving alcoholic beverages.
  • Serve alcohol responsibly, watch for the signs of intoxication and follow proper procedures to discontinue service when necessary.
  • Assist other beverage personnel with maintenance (stocking, opening/closing duties) as necessary.
  • Report any guest concerns or complaints to immediate supervisor for resolution.
  • Must be able to stand and/or walk for long periods of time.
  • Must be able to lift up to 40 lbs.
  • Perform other duties as assigned.
Department Security
Supervisor Security Manager
Wage Dependent On Qualifications
Shift Days/Nights/Weekends/Holidays or as needed
Classification Gaming license required
 Position  Non-exempt

JOB SUMMARY:

Under the direction of the Security Manager, a Security Officer maintains security over the entire facility during the assigned shift.  Escorts all internal money transfers throughout the casino and oversees patron and employee safety.  Applicants should be advised that the Tribe reserves the tight to disqualify applicants whose prior activities pose a threat to public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat, clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Background in Law Enforcement and/or security training preferred.
  • Must demonstrate knowledge in the area of security and general gaming operations.
  • Good public relations skills and the ability to deal with irate individuals.
  • Report writing skills required.
  • Excellent communication skills required.
  • Excellent customer service.
  • Must be able to convey information clearly.
  • Must be able to maintain composure in stressful, high pressure situations

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Responsible for public safety and protection of assets and property.
  • Generates necessary written reports regarding security-related incidents involving guest, employees, and/or the facility.
  • Escorts and observes guest and employees, to ensure their safety and protection; identifies potential safety hazards and reports same to the appropriate individual, for proper resolution.
  • Interacts with guest and employees in a positive, professional manner.
  • Assist Slot Attendants on verifying of payouts and hand pays.
  • Maintains or escorts a series of keys, accessing locked areas as necessary.
  • Maintains a working knowledge of those guests who have been banned from re-entering the property.
  • Handles all monetary transactions between the Cage and Gaming Tables in compliance with gaming regulations.
  • Must be able to stand and walk for long periods of time.
  • Lifting more than 25 lbs.
Department Lounge
Supervisor Lounge Supervisor
Wage $6.50 plus tips
Shift Days/Nights/Weekends/Holidays or as needed
Classification Gaming license required
 Position  Full-time, Non-exempt

JOB SUMMARY:

Under the direction of the Lounge Supervisor and/or Food and Beverage Manager, the Bartenders are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests.  Bartenders should be knowledgeable and familiar with all menu items, drink preparations, ingredients and garnishes and be able to make recommendations to guests as well as offer suggestions and upsell where possible to maximize sales.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Previous bartending experience preferred.
  • Excellent customer service and communication skills.
  • Proficient in making all manner of drinks to include classics, traditional, contemporary, and shots.
  • Experience/knowledge in wine, ports, cordials, and other spirits and alcoholic beverages.
  • Have/obtain Responsible Beverage Servers Course certificate.
  • Cash handling experience.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests.
  • Keeps station stocked with all liquor, glasses, and accessories necessary.
  • Accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.
  • Maintains cleanliness of beverage storeroom, walk in, liquor cages, ice caddies, and other areas as assigned.
  • Follows correct pour procedures at all times.
  • Does not serve drinks to patrons that appear to be intoxicated.
  • Monitors guest alcohol consumption.
  • Calls for assistance from Security/Manager on Duty when there is a guest or issue that needs attention.
  • Must be able to lift up to 50 lbs.
  • Must be able to stand and/or walk for long periods of time.
  • Perform other duties as assigned.
Department Kitchen
Supervisor Kitchen Supervisor
Wage Dependent On Qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Non-gaming
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Kitchen Manager, the Line Cook is responsible for the preparation of high-quality food in a timely, efficient, sanitary and consistent manner.  The Line Cook must be prepared to work in a fast-paced, high pressure work environment, while maintaining the organizational ability to identify and act on job duties quickly and effectively.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

 

JOB QUALIFICATIONS:

  • Minimum of one (1) year of cooking experience required.
  • Knowledge of methods and procedures for serving food, principles of sanitation, and principles of safe food handling required.
  • Effective communication skills.
  • Attention to detail in all areas of work.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
  • Superb customer service skills.
  • Obtain/have Food Handlers certification.
  • Has understanding and knowledge to properly use and maintain all kitchen equipment.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Daily preparation of all food items.
  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follow recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Work at efficient and consistent pace.
  • Must be able to lift 50 lbs.
  • Must be able to stand and/or walk for long periods of time.
  • Perform other duties as assigned.
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