Want to join

our team?

We accept applications on an ongoing basis to consider as employment opportunities become available. All general applications are retained for one year from the date of receipt. Legendary Waters Resort & Casino is dedicated to providing exceptional guest service in all of our departments. Reliable, courteous individuals interested in joining our fun and exciting team are encouraged to submit an application.

Download our application here

Minimum Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent (GED).
  • Must be physically able to perform all aspects of position duties.
  • Reliable means of transportation to and from work.
  • Must be able to interact well with the public and co-workers.
  • Must be able to pass a background investigation and obtain a Gaming License.
  • Must submit to and pass drug and alcohol tests.

The Red Cliff Tribal Council has a drug free work place policy and adheres to the intent of the drug free work place act. All new hires are subject to a drug test prior to starting. Not a smoke free environment.

Current Openings:

Department Hotel
Supervisor General Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Gaming license required
Position Full-time, exempt

JOB SUMMARY:

Under the direction of the General Manager, the Hotel Manager is responsible to manage and administer the day to day operations of the hotel.  Coordinates, directs, and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Minimum of five (5) years’ experience as a hotel manager of a similar size casino/resort.
  • Knowledge and understanding of various hotel operating systems and player tracking systems.
  • Proficient in computer applications.
  • Exceptional interpersonal and employee relation skills.
  • Exceptional organizational, human relations, and time management skill.
  • Exceptional customer service skills.
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guest, and vendors.
  • Ability to maintain strict confidentiality.
  • Ability to multi task.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Ensures hotel, campground, and marina are well maintained and operational.
  • Responsible for the quality, consistency, and presentation of all services delivered to guest.
  • Develop and adhere to budget.
  • Evaluates and addresses employee job performance, providing praise, motivation, and counseling appropriately.
  • Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit.
  • Responds to guest interactions in a professional and timely manner.
  • Maintains all related reports.
  • Promotes 100% guest satisfaction throughout the property. Instills the 100% guest satisfaction objective to Assistant Hotel Manager and hourly staff.
  • Trains new employees.
  • Conducts regular staff meetings.
  • Must be able to sit, stand, and/or walk for long periods of time.
  • Must be able to lift 25-30 lbs.
  • Perform other duties as assigned.
Department Lounge
Supervisor Lounge Manager
Wage $5.50 / hr plus tips
Shift Days/Nights/Weekends/Holidays as needed
Classification Gaming license required
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Lounge Manager, the Beverage Server is responsible for providing beverage service to all casino guests in an efficient, courteous and professional manner displaying a high standard of Guest Services.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional, attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat clean appearance is a must. Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • A minimum of six (6) months bartender/server experience preferred.
  • Must possess good communication skills and possess ability to speak effectively and interact well with the customers and employees.
  • Must have completed or will complete a Responsible Beverage Server class.
  • Must have ability to remain calm and professional in a fast paced environment.
  • Must be able to accurately process money transactions providing change when necessary.
  • Must be able to provide customer with service in a timely, friendly, professional manner.
  • Must possess excellent interpersonal and employee relation skills.
  • Superb customer service skills.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Responsible for taking beverage orders and serving complimentary beverages to guests.
  • Provide prompt, efficient, and courteous service to guest. Greet people positively, treating each person as an individual and in a professional manner.
  • Circulate throughout assigned areas, announcing “cocktails” and taking drink orders from guests.
  • Place beverage orders at main bar or kiosk bar. Collect empty glasses.
  • Process money transactions with guest.
  • Maintain current knowledge of product offerings and prices.
  • Monitor guests needs on a continual basis ensuring all request are promptly fulfilled.
  • Ensure proper identification and age of guest prior to serving alcoholic beverages.
  • Serve alcohol responsibly, watch for the signs of intoxication and follow proper procedures to discontinue service when necessary.
  • Assist other beverage personnel with maintenance (stocking, opening/closing duties) as necessary.
  • Report any guest concerns or complaints to immediate supervisor for resolution.
  • Must be able to stand and/or walk for long periods of time.
  • Must be able to lift up to 40 lbs.
  • Perform other duties as assigned.
Department Slots
Supervisor Slot Supervisor / Slot Manager
Wage $9 / hr
Shift Days/Nights/Weekends/Holidays as needed
Classification Gaming license required, non-exempt
Position Full-time

JOB SUMMARY:

Under the direction of the Slot Supervisor and/or Slot Manager, the Slot Attendant is responsible for monitoring the casino floor and ensuring all slot machines are secured and in good working order.  Responsible for providing efficient service to all slot customers while maintaining priority customer service.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat, clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Knowledgeable of basic slot machine functions.
  • Ability to read simple instructions.
  • Ability to perform some troubleshooting.
  • Ability to complete slot related paperwork with a minimum of errors.
  • Knowledge of gaming laws and regulations.
  • Good communication skills,
  • Ability to deliver the highest level of guest friendly customer service.
  • Cash handling experience.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Mechanically maintain all slot machines by replacing faulty parts and making adjustments.
  • Record all machine maintenance and repair.
  • Preventive maintenance to all machines.
  • Responsible for the security and integrity of all machines and game play.
  • Assist customers with machine information and change needs.
  • Verify and pay on jackpots and hand pays.
  • Responsible for guest service with energy and professionalism.
  • Responsible for machine ticket fills.
  • Stand and walk for long periods of time.
  • Lifting more than 25 lbs.
  • Performs other duties as required.
Department Hotel
Supervisor Housekeeping Supervisor / Hotel Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Non-gaming
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Housekeeping Supervisor and /or the Hotel Manager, the Hotel Housekeeper is responsible for ensuring that guest rooms and public areas of the hotel are cleaned and linens are restocked, ensuring the hotel is maintained to the highest presentation.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Red Cliff Tribal member preferred but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Previous hotel housekeeping experience preferred.
  • Knowledge of cleaning equipment and chemicals preferred.
  • Excellent customer service skills.
  • High standards of personal hygiene.
  • An awareness of health and safety issues.
  • Ability to multi task.
  • Must possess excellent interpersonal and employee relation skills.
  • Must possess good organizational/time management skills.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Cleans all guest rooms in accordance with established standards of cleanliness and quality.
  • Ensures all necessary supplies are maintained at proper par levels.
  • Maintain assigned storage areas.
  • Answering guest request.
  • Courteously and promptly responds to guest room request.
  • Understands the emergency procedures for the entire hotel.
  • Maintains a clean, safe, hazard-free work environment at all times.
  • Must be able to lift 25 lbs.
  • Must be able to stand and/or walk for long periods of time.
  • Perform other duties as assigned.
Department Kitchen
Supervisor Kitchen Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Non-gaming
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Kitchen Manager, the Line Cook is responsible for the preparation of high-quality food in a timely, efficient, sanitary and consistent manner.  The Line Cook must be prepared to work in a fast-paced, high pressure work environment, while maintaining the organizational ability to identify and act on job duties quickly and effectively.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Minimum of one (1) year of cooking experience required.
  • Knowledge of methods and procedures for serving food, principles of sanitation, and principles of safe food handling required.
  • Effective communication skills.
  • Attention to detail in all areas of work.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
  • Superb customer service skills.
  • Obtain/have Food Handlers certification.
  • Has understanding and knowledge to properly use and maintain all kitchen equipment.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Daily preparation of all food items.
  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follow recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Work at efficient and consistent pace.
  • Must be able to lift 50 lbs.
  • Must be able to stand and/or walk for long periods of time.
  • Perform other duties as assigned.
Department Food & Beverage
Supervisor Wait Staff Supervisor / Food & Beverage Manager
Wage $5.50 /hr plus tips
Shift Days/Nights/Weekends
Classification Non-gaming, Gaming license required
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Wait Staff Supervisor and/or the Food and Beverage Manager, this position will serve customers by taking orders, serving food and preparing tables.  An important part of the work is to make customers feel welcome and comfortable during their meal.  To provide friendly, excellent service to every guest who dines in the restaurant.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to public interest.  Friendly, professional attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat, clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Must have experience and/or knowledge of serving food and beverages.
  • Knowledge of Restaurant POS touchscreen system.
  • Must be able to accurately process money transactions providing change when necessary.
  • Must be able to provide customers with service in a timely, friendly, professional manner.
  • Excellent customer service skills
  • High standards of personal hygiene.
  • An awareness of health and safety issues.
  • The ability to remain calm under pressure.
  • Ability to multi task.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Greeting guest as they arrive and show them to their table.
  • Giving out menus and taking orders for food and drinks.
  • Serving food and drinks.
  • Returning to each assigned table periodically to ascertain whether additional items are desired.
  • When guests have completed their meal, a dessert is suggested and the check is presented.
  • Acknowledges and responds to guest immediately
  • Making sure tables are clean and tidy.
  • Stock and maintain wait station.
  • Follow opening and closing procedures for wait stations and seating areas.
  • Ability to lift 25 lbs.
  • Stand and walk for long periods of time.
  • Perform other duties as required.
Department Marketing
Supervisor General Manager
Wage $45,000 to $60,000 Dependent on Qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Exempt
Requirements 40+ Hours per week, Gaming License

JOB SUMMARY:

Under the direction of the General Manager, the Marketing Manager plans and directs all aspects of marketing for the entire property.  Responsible for directing and supervising all public relations and marketing, casino marketing, and sales and advertising activities within the marketing department.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered

JOB QUALIFICATIONS:

  • B.A. Degree in Marketing, Business Administration or related field is preferred or equivalent combination of education and experience.
  • Minimum five (5) years of casino marketing management or related field.
  • Proficient computer experience with MS Office software (Excel, Outlook, Word, Power Point).
  • Database analytics required.
  • Ability to maintain high confidentiality.
  • Knowledge of and experience in promotions planning and execution.
  • Excellent customer service skills.
  • Most possess excellent interpersonal and employee relation skills.
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guest, and vendors.
  • Ability to multi task.
  • Experience analyzing and making recommendations on promotions.
  • Time management skills to manage multiple priorities.
  • Excellent written and oral communication skills.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Provide outstanding customer service to guests and others by exceeding our mission statement to be the premier entertainment experience in the Midwest.
  • Establish strategic marketing plans to achieve property and Tribal objectives for the facility and services.
  • Develops and executes comprehensive marketing plans and programs, both short and long range, to support sales and revenue objectives of the facility.
  • Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
  • Develop and manage marketing operating budget.
  • Plan and oversee advertising and promotion activities including print, online, electronic media, and direct mail.
  • Determine agencies and suppliers of record, and negotiate contract terms, conditions for major services and makes recommendation to the General Manager.
  • Serve as a liaison with outside agencies on on-going promotional campaigns.
  • Oversee the development and production of promotional materials.
  • Achieve satisfactory profit/loss ratio and market share in relation to pre-set standards and industry and economic trends.
  • Ensure effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
  • Oversee and evaluate market research and adjusts marketing strategy to meet changing market and competitive conditions.
  • Oversee the development and maintenance of customer database.
  • Establish and maintain relationships with industry influencers and key community and strategic partners.
  • Resolve conflicts and facilitate changes in structure of marketing group to ensure objective fulfillment and swift response to marketing problems and opportunities.
  • Conduct marketing surveys on current and new concepts, and provides feedback for future development.
  • Guide preparation of marketing activity reports and presents to executive management.
  • Establish and maintain a consistent Legendary Waters Resort & Casino image throughout all promotional material, and events.
  • Ensure compliance with all Minimum Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
  • Must be capable of presenting a positive image of the property to its guests and vendors and to assist them as required.
  • Must be able to lift up to 40 lbs.
  • Must be able to sit, stand, and/or walk for long periods of time.
  • Perform other duties as assigned.
Department Marketing
Supervisor Player’s Club Supervisor/Marketing Manager
Wage $9 / hr
Shift Days/Nights/Weekends/Holidays as needed
Classification Gaming license required

JOB SUMMARY:

Under the direction of the Player’s Club Supervisor and the Marketing Manager, the Player’s Club Attendant is responsible for representing the Casino, assisting Guests, and facilitating promotions and events.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Previous experience in a customer service environment.
  • General knowledge of gaming, including slots, video, bingo and card games a plus.
  • Computer experience with database.
  • Must maintain a professional appearance.
  • Positive customer service, communication and listening skills.
  • Ability to maintain strict confidentiality and maintain a professional demeanor.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Actively promote the Player’s Club and its benefits to casino guests.
  • Conduct promotions and help facilitate special events and entertainment.
  • Distribute information about Legendary Waters Resort & Casino to guests.
  • Retain information about all promotions, entertainment, and events.
  • Make announcements regarding all promotions, entertainment, and events.
  • Input all new members into computer and print player’s club cards.
  • Reprint lost or stolen cards.
  • Must be able to lift up to 25 lbs.
  • Must be able to stand for long periods of time.
  • Performs other duties as assigned.
Department Table Games
Supervisor Table Games Supervisor / Table Games Manager
Wage $6.50 / hr plus tips
Shift Days/Nights/Weekends/Holidays as needed
Classification Gaming license required
Position Full-time, non-exempt

JOB SUMMARY:

Under the direction of the Table Games Supervisors and Manager, the Dealer will deal assigned games according to established policies and procedures.  Maintains a thorough knowledge of the game dealt.  Interacts with guests in a friendly and upbeat manner.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work weekends, nights, and holidays.  Neat clean appearance is a must.  Red Cliff Tribal member preferred but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Knowledge of or experience in the game of Black Jack and Poker preferred.
  • Excellent customer service skills.
  • Basic math skills.
  • Professional appearance and demeanor.
  • Must have interpersonal skills to deal effectively with all patrons.
  • Good manual dexterity.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Greet guests upon arrival at the table.
  • Maintains a professional, friendly, and courteous atmosphere providing the guest with a delightful gaming experience.
  • Deal cards to patrons.
  • Play house hands from behind a gaming table.
  • Check player’s bets.
  • Compare hands with the house and determine winner.
  • Exchange money for chips to be used in games.
  • Inspect cards to ensure compliance with gaming standards.
  • Notify Floor Supervisor of any irregularities.
  • Entice player’s to sit at the table and play.
  • Answer questions about game rules and variations.
  • Verifies credits and fills to the game.
  • Notifies Floor Supervisor of any guest needs; cocktails, etc…
  • Ability to stand for long periods of time.
  • Ability to lift up to 25 lbs.
  • Perform other duties as assigned.
Department Casino Housekeeping
Supervisor Housekeeping Manager
Wage Dependent on qualifications
Shift Days/Nights/Weekends/Holidays as needed
Classification Non-gaming

JOB SUMMARY:

Under the direction of the Casino Housekeeping Manager, this position maintains cleanliness of casino and public areas.  Applicants should be advised that the Tribe reserves the right to disqualify applicants whose prior activities pose a threat to the public interest.  Friendly, professional attitude required at all times.  Must be willing to work nights, weekends, and holidays.  Neat clean appearance is a must.  Native American preference but all qualified applicants will be considered.

JOB QUALIFICATIONS:

  • Experience and/or knowledge of housekeeping procedures preferred.
  • Experience and/or knowledge of cleaning chemicals and chemical safety preferred.
  • Excellent customer service skills.
  • An awareness of health and safety issues.
  • Must possess excellent interpersonal and employee relation skills.
  • Ability to multi task.
  • Good communication skills.

DUTIES & RESPONSIBILITIES:

  • Must adhere to Legendary Waters Resort & Casino’s policies and procedures.
  • Must adhere to all appearance and uniform standards.
  • Maintain cleanliness of Casino, Restaurant, and bathrooms.
  • Vacuuming and carpet cleaning.
  • Window washing.
  • Emptying trash on casino floor.
  • Cleaning gaming machines.
  • Emptying and cleaning ashtrays.
  • Must be able to stand and/or walk for long periods of time.
  • Must be able to lift up to 40 lbs.
  • Perform other duties as assigned.